Top-quality accommodation in Grindelwald
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FAQ – Chalet Apartments Kirchbühl
Frequently asked questions about your holiday in Grindelwald
Are the prices for the Chalet Apartments per person or per unit?
The prices are per accommodation unit and per night, based on the number of guests specified in the table.
What services are included in the price?
The daily rate includes one parking space, bath and bed linen, kitchen and table linen, final cleaning, shoe and ski storage, complimentary entry to the sports centre (indoor pool/ice rink), and use of the public ski bus.
Is the final cleaning included in the price?
Yes, the final cleaning is included in the total price.
What are the cancellation policies?
The following cancellation policies apply to the Chalet Apartments:
- Up to 22 days before arrival: No cancellation fees
- From 21 to 0 days before arrival, early departure or no-show: 100% of the total price for a maximum of 3 days
What is the local tourist tax?
The local tourist tax is CHF 5.20 per person per night and is charged on site for guests aged 12 and over.
What payment methods are accepted?
Payments in cash in Swiss Francs or by credit card (Eurocard/Mastercard, Visa, American Express) are accepted.
Is a deposit required?
Yes, a deposit is required when making a firm booking. The amount of the deposit depends on the total price.
Is there a minimum stay?
Yes, depending on the season and rental options, there is a minimum stay requirement.
Is a security deposit required?
Yes, a security deposit is required upon check-in and will be refunded at check-out.
Are the Chalet Apartments suitable for groups?
No, the Chalet Apartments Kirchbühl are not suitable for groups.
Are bed linen and towels changed during the stay?
Yes, for stays of one week, linen is changed. An earlier change is available for an additional fee and only for bookings that include the Apartment Service.
Is there a laundry and ironing service?
Yes, we offer a laundry and ironing service directly at Hotel Kirchbühl. For further information and prices, our reception team is always happy to assist you.
Are hypoallergenic pillows or non-down bedding available?
Yes, we are happy to provide you with hypoallergenic pillows and non-down bedding. Please contact us in advance.
Is there a luggage storage room for early arrivals?
Yes, you can store your luggage at the reception in Hotel Kirchbühl.
How is rubbish disposed of upon departure?
Final cleaning, including rubbish disposal, is carried out after your departure and is included in the price.
Is the accommodation under video surveillance?
No, the Chalet Apartments Kirchbühl are not under video surveillance.